Commitment to Data Privacy and Information Protection

OKBET is firmly committed to safeguarding user privacy and ensuring the security of all personal data it handles. This policy outlines the measures in place to protect any personal information shared with the company, including the processes involved in its collection, storage, and use. It further details the sources from which personal data is obtained, and the rights individuals hold in relation to the data managed by OKBET, in line with the provisions of the Data Privacy Act of 2012.

It is important to note that privacy laws differ from one country to another, and the legal protections applicable in jurisdictions outside the Philippines may not align with those enforced locally. While OKBET continually strives to align its practices with international standards and implement industry-leading safeguards, it does not claim compliance with the privacy legislation of foreign territories. For any inquiries regarding personal data or clarification of the rights described in this Privacy Policy, individuals are encouraged to reach out via email at [email protected].

Privacy Coverage and User Responsibility

The Privacy Statement, along with OKBET’s comprehensive Data Privacy Policy, governs all personal data handled by the company, whether stored in physical format or processed through digital means, and whether managed manually or via automated systems. By accessing or using the company’s services—such as registering an account—users acknowledge and consent to the collection, usage, disclosure, storage, and safeguarding of their personal information in accordance with these stated guidelines.

In instances where an individual submits personal or sensitive personal data on behalf of another party, they must affirm that they have the legal authority to do so. Additionally, they must consent to the processing of this information in line with the terms set forth in this Privacy Policy. Should a user choose not to provide the requested personal details, OKBET may be unable to deliver the services or updates they seek.

It is also essential to understand that OKBET’s services are not intended for, nor should they be accessed by, the following groups: individuals below the age of 21; any person affiliated with the Philippine government, PAGCOR, OKBET itself, or active members of the military, law enforcement, or their immediate families.

Understanding Your Data Rights and Choices

In accordance with the Data Privacy Act, individuals are granted specific rights concerning their personal information. OKBET is legally bound to uphold and respect these rights, ensuring transparency, security, and accountability in the handling of personal data.

Your Rights to Information and Notification

Individuals are entitled to know whether their personal data is being collected, used, or has been processed. Prior to the inclusion of any personal information in OKBET’s data systems—or as soon as reasonably possible thereafter—users have the right to receive the following details:

The type and nature of personal data being collected;
The purposes for which the data is or will be processed;
The scope and method of the data processing activities;
The categories of recipients to whom the data may be disclosed;
Information on automated access, including methods used and the extent of such access, if permitted by the data subject;
The identity and contact details of the personal information controller or its authorized representative;
The period for which the data will be retained;
A summary of your rights, including access, correction, and the ability to lodge complaints with the National Privacy Commission (NPC).

Your Rights to Access, Correction, and Accuracy

Upon request, you have the right to gain reasonable access to the following:

The content of your processed personal information;
The sources from which your personal data was obtained;
The names and addresses of any individuals or entities to whom the data has been disclosed;
The manner and method by which the data was processed;
The purpose behind sharing your data with third parties;
Details of any automated processing used to make decisions that significantly affect you;
The most recent date your personal information was accessed or altered;
The name, designation, or identity and address of the personal information controller.

You are also entitled to challenge any inaccuracies or errors in your data. The personal information controller is obligated to correct such errors promptly unless the request is deemed unreasonable or repetitive. When corrections are made, both the updated and outdated data must remain accessible, and any recipients of the prior data must be notified of the updates.

Your Rights to Withdraw, Erase, and Seek Remedies

Individuals also have the right to request the suspension, blocking, removal, or destruction of their personal data under the following conditions:

If the data is incomplete, outdated, false, or unlawfully acquired;
If it is being used for unauthorized purposes;
If it is no longer required for the reasons it was originally collected.

Where appropriate, the personal information controller may also inform third parties who previously received the data of the action taken. Finally, if any of your rights under the Data Privacy Act have been violated, you are entitled to file a formal complaint and seek compensation for any damages that may have occurred.

Types of Personal Information Collected and How It Is Used

Personal information, also referred to as personal data, is any detail that can identify a specific individual. This does not include anonymous data where identifying elements have been removed. OKBET gathers, processes, stores, and may share various forms of personal data, which fall into several defined categories based on their purpose and content.

Identity Data includes details such as a person’s first name, last name, maiden name, username or any similar identifier, along with their date of birth and gender. Contact Data consists of information necessary for communication and delivery purposes, such as billing and shipping addresses, email addresses, and telephone numbers. Financial Data relates to sensitive financial information, including bank account numbers and payment card details used for transactions.

Transaction Data records financial interactions, covering payment history both to and from the user, along with specifics of the products and services obtained from OKBET. Technical Data refers to digital identifiers and access information like IP addresses, PC tags, login data, browser type and version, time zone settings, geographic location, plug-in versions, operating system, and platform used when visiting the website. This data helps ensure functionality and enhance user experience.

Profile Data encompasses usernames, passwords, purchasing history, declared interests, communication history, feedback submitted, and responses to surveys. Usage Data provides insights into how users interact with the site, including how they navigate services and which features they use most frequently. Marketing and Communications Data pertains to an individual’s preferences regarding marketing messages from OKBET and its partners, as well as choices concerning how they wish to be contacted.

Additionally, OKBET collects and uses Aggregated Data—such as statistical or demographic insights—for a variety of purposes. Although this type of information may originate from personal data, it is not considered personal in a legal sense as it does not directly or indirectly reveal a person’s identity. For instance, Aggregated Data may be used to calculate what proportion of users access a particular feature of the site. However, if such data is ever combined with personal information in a way that identifies an individual, it will be treated and protected as personal data in full accordance with this Privacy Policy.

Methods of Personal Data Collection and Communication Preferences

OKBET gathers personal data through various channels and for multiple purposes, each designed to enhance user experience and ensure operational efficiency. The information collected often includes identification and contact details, which may be used to share important updates, exclusive offers, event invitations, and promotional content. These communications can be delivered through email, telephone calls, SMS, direct mail, social media platforms, and similar means of outreach.

Beyond marketing-related purposes, personal data is also collected and processed for essential operational functions. These include identity verification, demographic analysis, performance tracking, survey administration, and managing services such as bookings, purchases, and other customer-related transactions. Additionally, personal data may be utilized to support safety measures, and to ensure compliance with legal obligations and regulatory standards.

In terms of communication, OKBET is committed to sending users information that is relevant and valuable, primarily through email. These messages may contain promotional content, event invitations, and personalized offers, as well as updates about bookings, inquiries, or special interest programs. For those who prefer not to receive such messages, every marketing email includes a convenient unsubscribe option. By clicking the opt-out link provided, users can remove themselves from future communications at no cost, ensuring they retain full control over the type of information they receive.

OKBET shares personal information only with the individual’s explicit consent and in accordance with applicable laws and regulatory obligations. Depending on specific circumstances, personal data may be disclosed to authorized third parties for defined and legitimate purposes.

For instance, to comply with anti-money laundering regulations and to enhance fraud detection and prevention efforts, OKBET may transmit personal data to external entities. These can include, but are not limited to, organizations such as the Anti-Money Laundering Commission, PAGCOR, other financial institutions, banks, Integrity Units, Payment Service Providers, ID verification agencies, and address validation system providers. Any such third-party recipient must adhere to strict standards of data processing and security, comparable to those practiced by OKBET. Users are encouraged to consult the privacy policies of these external service providers to better understand how their data is handled.

Furthermore, OKBET reserves the right to share personal data with closely associated entities, including affiliates of GAVIN VENTURES, Inc., regulators, and financial integrity bodies, especially in situations where there is a justified suspicion of account misuse or unusual activity.

To ensure seamless daily operations, personal data may also be provided to various service platforms. This includes cloud storage providers, data centers, banks, game content partners, payment gateways, authentication systems, and customer support communication tools.

Additionally, as part of its legal and regulatory duties, OKBET may share specific data—including user statistics and betting history—with accredited sports organizations or regulatory bodies for the purpose of investigating potential cases involving fraud, money laundering, or breaches of sports integrity.

At all times, OKBET is committed to handling personal data with the utmost security and confidentiality. Reasonable measures are taken to safeguard the integrity of the information shared, ensuring compliance with relevant legal frameworks and the principles of responsible data processing.

Safeguarding and Retention of Your Personal Data

OKBET is committed to protecting the privacy and security of all personal information in its custody. All personal data is handled in a manner that upholds the rights of the data subject and meets strict legal and ethical standards. It is processed lawfully, fairly, and exclusively for the purposes outlined in the company’s policies. The information collected is appropriate, relevant, and limited to what is necessary. Moreover, it is stored securely and retained only for as long as is required to fulfill its intended purpose.

To maintain data security, OKBET implements robust technical and organizational measures designed to guard against unauthorized access, unlawful processing, accidental loss, or damage. This includes the use of encrypted databases and secure user access protocols. Sensitive data—such as credit or debit card numbers, mobile numbers, email addresses, usernames, and passwords—is encrypted within OKBET’s systems. Only the application itself has the ability to decrypt this information, and user activity is thoroughly monitored and logged within secure servers.

While customers continue to use OKBET’s services, their personal data must be retained to meet both legal obligations and contractual requirements. However, even after a user discontinues use of the platform, OKBET continues to retain personal data for a designated period. This continued retention serves several legitimate purposes, including:

Fulfilling compliance obligations under Philippine law, such as those related to anti-money laundering or licensing;
Protecting the company’s interests in potential legal proceedings, such as defending against negligence claims;
Enforcing contractual rights or meeting existing agreements involving user data;
Supporting the company’s legitimate interests, determined through careful assessment and balancing of privacy impacts;
Following regulatory guidelines set by recognized data protection authorities.

Although OKBET takes every reasonable measure to protect personal data within its systems, it is important to note that the same level of security cannot be guaranteed on devices or platforms beyond its control. This includes user-end devices and any communication conducted through email, messaging applications, or third-party platforms. As a result, OKBET cannot be held responsible for any data breaches or unauthorized access that occur prior to the data reaching its secure servers.

Modifications to the Privacy Policy

The OKBET Privacy Policy may be revised periodically to reflect adjustments in operational procedures or compliance with new regulatory frameworks. As such, users are encouraged to review the policy regularly, particularly when submitting personal data, to remain aware of how their information is collected, used, and safeguarded.

If a user disagrees with any modifications made to the Privacy Policy, they are advised not to continue using OKBET’s services or providing further personal information. Continuing to interact with the platform or submitting personal data following an update will be interpreted as consent to the revised terms. Users also have the option to permanently delete their OKBET account at any point if they choose to withdraw their consent.

In cases where significant alterations are made—especially those that affect how personal data is processed or shared—OKBET will deliver a more visible notification of these changes. This may include direct email alerts for certain services. For such material updates, users will be asked to provide explicit agreement before continuing to access or use the affected features. Once that consent is given, the updated terms will take immediate effect.

User Responsibilities and Data Accuracy Requirements

By accessing the OKBET website and submitting personal information, users confirm their obligation to provide truthful, precise, and complete data as requested. It is also their responsibility to promptly notify OKBET of any updates or changes to their personal details to ensure all records remain accurate and current.

Should there be a breach of these responsibilities, or if OKBET has reasonable grounds to suspect that the submitted information is false, misleading, incomplete, or in violation of the Data Privacy Act of 2012 or any part of this Privacy Policy, the company reserves the authority to deny a registration request or to suspend or permanently disable the user’s account without prior notice. In such circumstances, the user forfeits any claim to compensation or redress resulting from the rejection of registration or the termination or suspension of the account.